Frequently Asked Questions

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General

  • We offer datacenter, residential, and IPv6 proxies.

  • We support HTTP, HTTPS, and SOCKS5 protocols.

  • We support both IP whitelisting and username/password authentication.

  • We accept major credit cards, PayPal, and cryptocurrency payments.

  • Yes, we offer a limited free trial for new users.

  • We offer refunds within 7 days of purchase if you are unsatisfied with our service.

Datacenter

  • Our datacenter proxies are dedicated to each user, ensuring maximum privacy and performance.

  • Premium proxies offer better speed and lower latency, ideal for time-sensitive tasks.

  • Our datacenter proxies are regularly updated to avoid bans, but certain sites may impose restrictions.

  • Yes, you will receive a static proxy list that remains consistent throughout your subscription.

  • Our datacenter pool rotates every 10 minutes to ensure fresh IPs.

  • Yes, additional threads can be purchased to increase your concurrency limits.

  • Yes, our proxies support sticky sessions for up to 30 minutes.

Residential

  • Residential proxies are IP addresses provided by Internet Service Providers (ISPs) to homeowners.

  • Residential proxies are more reliable for avoiding detection as they originate from real household IPs.

  • Yes, our residential proxies are GDPR compliant, ensuring user privacy and data protection.

  • Yes, you can maintain a session for a specific period using sticky sessions with residential proxies.

  • Our residential proxy pool includes over 10 million IPs worldwide.

  • Yes, you can select IPs from specific countries or regions based on your needs.

  • The residential IP pool rotates every 5 minutes, ensuring fresh IPs.

IPv6

  • IPv6 is the latest version of the Internet Protocol, designed to replace IPv4 and provide a larger address space.

  • IPv6 proxies work similarly to IPv4 proxies but use the IPv6 address format, which offers more IP addresses.

  • IPv6 proxies provide more IP addresses, better speed, and less congestion compared to IPv4 proxies.

  • While IPv6 adoption is growing, not all websites support IPv6 yet. However, many major sites do.

  • Yes, you can choose between IPv4 and IPv6 proxies based on your specific needs.

  • IPv6 proxies are generally considered more secure due to built-in features like IPsec, but security depends on overall implementation.

  • Setting up IPv6 proxies is similar to IPv4 proxies. You just need to configure your software or browser to use the IPv6 address format.

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