Frequently Asked Questions

We offer datacenter, residential, and IPv6 proxies. Each product is designed for different use cases, from high-speed scraping and automation to lower-detection tasks that benefit from real residential IPs.

We support HTTP, HTTPS, and SOCKS5 across our proxy products. Protocol availability may vary slightly depending on the product, so we recommend checking the product page for details.

We support username/password authentication, making it easy to integrate with most scraping tools, bots, browsers, and automation workflows.

We currently accept Bitcoin (BTC), Litecoin (LTC) and Ethereum (ETH), and Tether (USDT).

We do not offer free trial packages, however, you may purchase one of our smaller plans for testing purposes.

Due to the nature of digital products, we do not offer refunds.

To contact support, create an account, and open a support ticket from your user dashboard.

Our datacenter proxies are shared among several users simultaneously.

Standard plans are designed for cost efficiency, while premium plans are optimized for better performance on more demanding tasks.

Some targets may be blocked for potential abuse. Contact support for more information.

You will receive a backconnect proxy, which acts as a gateway to the proxy pool. When you connect to the gateway, your traffic will be automatically routed through a random IP address.

The residential proxies automatically assign a new IP address after each request. It also supports sticky sessions, which can maintain the same IP for a set time interval.

Yes. We support sticky sessions for residential proxies so you can maintain the same IP for a controlled period when your workflow requires session continuity.

Yes. Our residential proxies support SOCKS5 as well as HTTP/HTTPS, making them compatible with a wide range of scraping, automation, and browsing tools.

The residential proxies currently only support country-level targeting, with a selection of over 195 countries.

An IPv6 proxy routes traffic through an IPv6 address, providing access to a vastly larger pool of IP addresses, improved performance, and advanced features.

IPv6 proxies work with websites and services that support IPv6 connections. Many modern platforms do, but some websites still operate primarily on IPv4, so compatibility depends on the target.

Setting up IPv6 proxies is similar to IPv4 proxies. You just need to configure your software or browser to use the IPv6 address format.